FAQ

Check-in at the Altstadthotel Arte is possible at reception from 3 p.m. to 10 p.m. If you plan to arrive later, please inform us by email or telephone.

Please feel free to contact our team at reception, who are available from 7 a.m. to 10 p.m. via:
T: 0661-250 29 88 0
F: 0661-250 29 88 8
E: empfang@altstadthotel-arte.de

Check-out is until 11:00 a.m.! For a late check-out, which can be booked for an additional charge, please contact our staff.

We have an in-house underground car park with 26 parking spaces, which can be used for a fee of €15 per night, subject to availability. Advance booking is not necessary. Alternatively, there are several multi-storey car parks and parking spaces in Fulda city centre. We will be happy to provide you with information on where to find them.

Unfortunately, we cannot offer charging stations in the hotel’s underground car park, but we will be happy to provide you with information about the nearest charging stations.

Our underground car park has parking spaces for bicycles and charging facilities for e-bikes!

Your four-legged friend is of course very welcome at our hotel! We charge a supplement of €15.00 per night per dog.

Yes, free Wi-Fi is available in our hotel.

We currently accept debit cards, credit cards and cash payments at our establishment.

Yes, our hotel offers accessible rooms. Please enquire with our hotel staff: empfang@altstadthotel-arte.de

Our prices are per room/per night. However, the booking form displays the price for the respective request period (for example, the total price for the room for two nights).

Bookings made externally via portals (e.g. booking.com, Expedia, HRS, etc.) must unfortunately be changed/cancelled via the same provider.

Bookings made directly through us can be changed or cancelled by telephone or email.

Your reservation is guaranteed until 6 p.m. (local time at the hotel) on the day of arrival. To guarantee your booking after 6 p.m., please send us your credit card details or written confirmation of payment.

Yes, that’s right! Please make sure that the room card is not in close proximity to your mobile phone, as otherwise the room card will lose its allocation and you will no longer be able to open the room. The same applies to magnets of any kind. So please be careful!

If this should happen to you, simply request a new card at reception.

Breakfast is served: Mon–Fri from 7:00 a.m. to 10:00 a.m., Sat from 7:00 a.m. to 10:30 a.m. and Sun & public holidays from 7:00 a.m. to 11:00 a.m. at Hohmanns Brauhaus.